Over 4,500 satisfied customers
Rated 4.7 out of 5 stars
24/7 Customer Support
ur customer service team is available 24 hours a day to answer all your questions
Free Shipping
Free shipping on all products within the United Kingdom
Fashion
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Frequently Asked Questions
Can I change or cancel my order?
If your order hasn’t been shipped yet, we may be able to modify or cancel it. Please contact us immediately at support@vitalroots-london.com.
How can I track my order?
Once your order ships, you’ll receive an email with a tracking link. You can also track your order here using your order number.
Do you offer free shipping?
Yes, we offer free standard shipping on all orders within the United Kingdom.
Where do you ship?
We currently ship to the UK and selected international destinations.
What is your return policy?
We accept returns within 30 days of delivery. Items must be unworn, unwashed, and in original condition. To start a return, email us at support@vitalroots-london.com.
When will I receive my refund?
Refunds are issued to your original payment method within 5–10 business days after we receive your return.
How can I contact you?
Email us at support@vitalroots-london.com. Our customer service team is available 24/7, and we typically respond within 6 hours.